The objective of this paper is to conduct a systematic review of the literature on online
consumer reviews (OCRs) in order to provide understanding of the multi-featured nature and …

As online reviews play a decisive role in consumers' purchase decisions, e-commerce
platforms are using review systems strategically to obtain a competitive advantage …

Social commerce has altered the consumption experience due to various interactive factors.
Growing evidence stated that users are prone to buy impulsively in such an environment …

Online reviews are of great importance in supporting the purchasing decision making of
online consumers. With the prospering of e-commerce, increasingly fraudulent reviews are …

With the rapid development of the Internet and new media, the enormous data from social
media and other public platforms have attracted increasing attention to user behavior …

The influence of eWoM use for s-commerce in the context of Arab region remains
unexplored. To bridge this gap, this study develops a model for eWoM use for s-commerce …

The development of internet information technology has encouraged the presence of
various application platforms that can be used for multiple needs. One application that is …

Crowdfunding provides an alternative way of financing, but its success is heavily challenged
by information asymmetry. Based on the signal theory, this paper investigates the impact of …

Businesses have been devoted to improving customer satisfaction to avoid the user loss and
sales volume drop, whereas the accuracy of relevant satisfaction research still remains a …

As vertical crowdfunding platforms (eg, cultural and creative crowdfunding) are gradually
gaining widespread attention, it is vital to explore the determinants specific to their success …