This article examines, in detail, the quality of doctor–patient interaction. Doctor–patient
communication is such a powerful indicator of health care quality that it can determine …

The amount of digital text available for analysis by consumer researchers has risen
dramatically. Consumer discussions on the internet, product reviews, and digital archives of …

Teun van Dijk is one of the founders of Critical Discourse Studies and this collection brings
together some of his most important writing, framed by new introductory material. He …

Past research has uncovered actions that would seem to undermine but in fact frequently
enhance persuasion. For example, expressing doubt about one's view or presenting …

Summary Critical Discourse Analysis (CDA; better named critical discourse studies [CDS]) is
a movement or perspective of multidisciplinary discourse studies that specifically focuses on …

During the last fifteen years, existing models of linguistic politeness have generated a huge
amount of empirical research. Using a wide range of data from real-life speech situations …

Power and Politeness in the Workplace has become established as a seminal text for
courses in language and professional communication. Co-authored by bestselling author …

Women, Men and Politeness focuses on the specific issue of the ways in which women and
men express politeness verbally. Using a range of evidence and a corpus of data collected …

In this paper, I introduce and illustrate a methodology for using a dialectical–relational
version of CDA in transdisciplinary social research (Chouliaraki and Fairclough 1999 …

The present textbook is based on two preceding editions. In 1993, Jan Renkema published
his volume Discourse Studies: An Introductory Textbook, which was updated under the …