A Lean Service Conceptual Model for Digital Transformation in the Competitive Service Industry.
NNH Mohammad Amin… - International …, 2024 - search.ebscohost.com
In today's competitive service industry, the pressure to boost productivity, cut costs, and
improve service quality is immense. By integrating lean principles and digital transformation …
improve service quality is immense. By integrating lean principles and digital transformation …
Identifiying Wastes for the Development of Lean Postal Services
NNHM Amin, NF Elias… - … Conference on Electrical …, 2021 - ieeexplore.ieee.org
Lean is implemented in services aimed at improving the efficiency and quality of services.
However, waste in the services industry is difficult to identify compared to the manufacturing …
However, waste in the services industry is difficult to identify compared to the manufacturing …