Effects of crisis on crisis management practices: a case from Turkish tourism enterprises
Crises are broadly thought to damage the tourism industry by decreasing tourism revenues
due to reduced inbound tourism. This study investigated the negative short-term effects of …
due to reduced inbound tourism. This study investigated the negative short-term effects of …
Organisational learning and customer focus: implications on firm performance in the hotel industry
The study examined the mediating role of customer focus in the relationship between
organisational learning and firm performance in the hotel industry, Ghana. The correlational …
organisational learning and firm performance in the hotel industry, Ghana. The correlational …
Learning strategic orientation and sustained competitive advantage in four-and five-star hotels in Kenya
ZM Mwangi, VK Kaluyu - The University Journal, 2023 - journals.daea.or.ke
Four-and five-star hotels face intense competition from lower-rated hotels, international
chains and the more recent vacation home rentals, often threatening their competitive …
chains and the more recent vacation home rentals, often threatening their competitive …
A dinâmica de relacionamento entre as Tecnologias da Informação eo Desempenho Organizacional no contexto da indústria hoteleira
AL Fernandes - 2017 - search.proquest.com
A evolução das Tecnologias da Informação (TI) alteraram radicalmente a forma pela qual as
empresas da indústria da hotelaria têm trabalhado, desde o atendimento ao cliente até as …
empresas da indústria da hotelaria têm trabalhado, desde o atendimento ao cliente até as …