Who gets the blame for service failures? Attribution of responsibility toward robot versus human service providers and service firms

X Leo, YE Huh - Computers in Human Behavior, 2020 - Elsevier
Abstract Service robots are on the rise. Technological advances in engineering, artificial
intelligence, and machine learning enable robots to take over tasks traditionally carried out …

Are you ready for robot services? Exploring robot-service adoption behaviors of hotel-goers

I Jung, W Quan, J Yu, H Han - International Journal of Hospitality …, 2023 - Elsevier
This research aims to provide a meaningful discussion on hotels that want to start robot
services by confirming the effect of consumer's self-identity with robot technology on their …

[PDF][PDF] A universal architectural pattern and specification method for robot control system design

T Kornuta, C Zieliński, T Winiarski - Bulletin of the Polish …, 2020 - bibliotekanauki.pl
The paper presents a universal architectural pattern and an associated specification method
that can be applied in the design of robot control systems. The approach a describes the …

Communication within multi-fsm based robotic systems

C Zieliński, M Figat, R Hexel - Journal of Intelligent & Robotic Systems, 2019 - Springer
The paper presents a robotic system design methodology based on the concept of an
embodied agent decomposed into communicating subsystems, whose activities are …

A systematic method of designing control systems for service and field robots

C Zieliński, T Kornuta, T Winiarski - 2014 19th International …, 2014 - ieeexplore.ieee.org
The paper presents a systematic approach to robot control system design. The robot is
treated as an embodied agent decomposed into effectors, receptors, both real and virtual …

Methodology of designing multi-agent robot control systems utilising hierarchical petri nets

M Figat, C Zieliński - 2019 International Conference on …, 2019 - ieeexplore.ieee.org
A robot system is designed as a set of embodied agents. An embodied agent is
decomposed into cooperating subsystems. In our previous work activities of subsystems …

[PDF][PDF] Control system architecture for the investigation of motion control algorithms on an example of the mobile platform Rex

M Janiak, C Zieliński - Bulletin of the Polish Academy of …, 2015 - bibliotekanauki.pl
This paper presets the specification and implementation of the control system of the mobile
platform Rex. The presented system structure and the description of its functioning result …

FSM based specification of robot control system activities

M Figat, C Zieliński, R Hexel - 2017 11th International …, 2017 - ieeexplore.ieee.org
The paper presents a robot control system design method based on hierarchical Finite State
Machines (FSMs). The system is decomposed into subsystems. Each one of them is …

Indirect force control development procedure

T Winiarski, A Woźniak - Robotica, 2013 - cambridge.org
Addition of extra sensors, especially video cameras and force sensors, under control of
appropriate software makes robotic manipulators working in factories suitable for a range of …

Design of grippers for laparoscopic surgery and optimization of experimental parameters for maximum tissue weight holding capacity

Ş Ertürk, G Samtaş - Bulletin of the Polish Academy of Sciences …, 2019 - psjd.icm.edu.pl
Grippers are routinely used to hold, lift and move organs in laparoscopic operations. They
are generally toothed to prevent organs from slipping during retention. Organs held by …