A systematic literature review on SME financing: Trends and future directions

P Rao, S Kumar, M Chavan, WM Lim - Journal of Small Business …, 2023 - Taylor & Francis
Small and medium-sized enterprises (SMEs) are a significant source of employment for
many people in developing and developed economies. However, one of the significant …

Trends in third party logistics–the past, the present & the future

P Premkumar, S Gopinath, A Mateen - International Journal of …, 2021 - Taylor & Francis
With continuous change in the global and domestic markets for TPL services, it becomes
imperative that both users and providers of TPL services equip themselves with the best in …

You're driving me crazy! How emotions elicited by negative driver behaviors impact customer outcomes in last mile delivery

N Masorgo, S Mir, AR Hofer - Journal of Business Logistics, 2023 - Wiley Online Library
With the growth of e‐commerce and associated home deliveries, understanding the role of
drivers in shaping the customer experience in last‐mile delivery is now more crucial than …

How can logistics service providers foster supply chain collaboration in logistics triads? Insights from the Italian grocery industry

LB Prataviera, A Creazza, F Dallari… - … Chain Management: An …, 2023 - emerald.com
Purpose Collaborative solutions are increasingly being proposed to generate value in
supply chains. Concurrently, firms have progressively outsourced logistics operations to …

Service specification in pre-tender phase of public procurement-A triadic model of meaningful involvement

AM Holma, J Vesalainen, A Söderman… - Journal of purchasing …, 2020 - Elsevier
The purpose of this research is to define the actor roles and collaborative practices that are
central to service specification co-development in relation to the pre-tender phase of public …

How do platforms improve social capital within sharing economy-based service triads: an information processing perspective

D Li, F Jia, T Schoenherr, G Liu - Production Planning & Control, 2024 - Taylor & Francis
This study examines how platforms within sharing economy-based service triads (SESTs)
can improve their social capital through information processing and knowledge …

Triad structure impact on the triad resources-firm performance relationship: Theory and empirical evidence

I Vlachos, RK Singh - Transportation Research Part E: Logistics and …, 2023 - Elsevier
Logistics triads are an emerging research setting, yet there is little theoretical and empirical
understanding of how triad structure impacts triad resources and buying firm performance …

From third party to significant other for service encounters: a systematic review on third-party roles and their implications

L Abboud, N As' ad, N Bilstein, A Costers… - Journal of Service …, 2021 - emerald.com
Purpose Dyadic interactions between customers and service providers rarely occur in
isolation. Still, there is a lack of systematic knowledge about the roles that different types of …

The impact of product variety on LSQ in e-marketplaces

MF Sorkun - International Journal of Physical Distribution & …, 2019 - emerald.com
Purpose The purpose of this paper is to reveal the impact of the e-tailers' product variety
decisions on their logistics service quality (LSQ) in B2C e-marketplaces. Furthermore, it …

Transport in supply networks

V Eriksson, A Dubois, K Hulthén - The International Journal of …, 2022 - emerald.com
Purpose The purpose of the paper is to analyse how transport activities are embedded in
supply chains and networks. Design/methodology/approach The paper is empirically …