[PDF][PDF] Distributing goods and information flow: Factors influencing online purchasing behavior of Indonesian consumers

K Maidiana, Z Hidayat - Journal of Distribution Science, 2021 - researchgate.net
Purpose: The distribution of goods and the flow of information, determined by consumer
behavior toward online shopping, is drastically popular worldwide. This study examines …

An empirical look at the effect of service quality on online shopping customer satisfaction in Indonesia

R Risanty, SA Kesuma… - Jurnal Perspektif …, 2021 - mail.online-journal.unja.ac.id
The main purpose of this study is to examine the relationship between service quality and
online shopping customer satisfaction in Indonesia. This study is a quantitative and cross …

The Impact of Online Satisfaction and Trust in Building Loyalty: Study on Indonesia E-Commerce Customers

EF Komariyah - International Journal of Business, Law, and Education, 2024 - ijble.com
E-commerce platforms face challenges when it comes to competition that is just a click away.
Customers can easily move from one platform to another, so building customer loyalty to …

[引用][C] INVESTIGATING THE ANTECEDENTS OF CUSTOMER ONLINE REPURCHASE INTENTION IN A MULTICHANNEL ENVIRONMENT