Large firms are leaders in disaster response and communication. We study how firms
communicate on social media during various disasters and the relationship between their …

Artificial intelligence (AI) has made remarkable progress in the past decade. Despite the
plethora of AI research, we lack an accrued overview of the extent to which management …

Gatekeepers, including prerogative elites and institutions, possess multifaceted tools for
controlling information. Historically, these gatekeepers have systematically instrumentalized …

With the number of smartphone users reaching a whopping 5.3 billion in 2023 (Statista
2023a), digital technologies permeate almost every aspect of human life. In 2022, the …

This study draws on the issue expansion model and symbolism, both of which are influential
concepts in the literature of public policy and agenda setting, to generate textual features for …

Purpose Social mediametrics is a subfield of measurement in which the emphasis is placed
on social media data. This paper analyzes the trends and patterns of paper …

Electronic word-of-mouth (eWOM) is associated with “going viral” that communicators strive
for when designing their messaging strategies. These referrals could increase brand …

The widespread penetration of digital communication, especially social media, in every
aspect of life, provides a means for the women's movement to increase women's …

Twitter proved to be strategic for the dissemination of information, and for the activation of
feminist social movements. This article identifies the patterns of representation around …

Abstract Information Systems scholarship is increasingly focused on the role of social media
in social movements. In this study, we synthesize the existing research by drawing on Boell's …