COVID-19 has undeniably impacted the retail industry sectors; we are now witnessing the
emergence of a large body of research on the effects of the pandemic in retailing. However …

E-commerce is always a more diffused sales channel around the whole world market. The
grocery market has been interested in the expansion of this phenomenon, especially during …

Background: A large proportion of logistics jobs still rely on manual labor and therefore
place a physical strain on employees. This includes the handling of heavy goods and …

Online shopping is growing fast due to the increasingly widespread use of digital services.
During the COVID-19 pandemic, the desire for contactless shopping has further changed …

Omnichannel services (like buying online and pick up instore or shipping from store) create
an environment where the instore logistical processes required for a successful store …

With the rapid increase of digitization and desire for contactless shopping during the COVID-
19 pandemic, online grocery sales keep growing fast. Correspondingly, optimized policies …

Personal shoppers of on-demand grocery platforms often encounter the presence of
customers and in-store employees while picking orders from retail stores, which affects …

As omnichannel services, such as buy online pickup in store and home delivery, grow in
popularity, many brick-and-mortar retailers have adopted a store fulfillment strategy, where …

Efficient in-store fulfillment is essential for today's omnichannel services, where retailers are
taking on tasks previously performed by customers themselves while shopping. Previous …