During the COVID-19 crisis, customers' preference in having food delivered to their doorstep
instead of waiting in a restaurant has propelled the growth of food delivery services (FDSs) …

" Voice of the customer" is an extraordinary source for getting customer reviews and
provides huge awareness into customer's preferences towards a product or service. In an e …

Background: E-commerce websites have been established expressly as useful online
communication platforms, which is rather significant. Through them, users can easily perform …

In the food domain, text mining techniques are extensively employed to derive valuable
insights from large volumes of text data, facilitating applications such as aiding food recalls …

In the era of big data, the online ordering form of “Internet+ traditional catering” has adapted
to the needs of consumers with a fast pace of life and personalized consumption mode and …

Social media has become an essential means for communicating the review/opinions of
people around the world due to the rapid expansion and availability of the internet. Reviews …

Purpose: Topic modeling is a practical algorithm for identifying topics in text data. This study
aims to find issues of WhatsApp user reviews using Latent Dirichlet Allocation (LDA) and …

Online platforms allow customers leave their opinions after using products or services. Data
collected from customers is enormous. How to organize and transform the data to useful …

Social media reviews and feedback are getting increasingly important for customers
ordering food from a food delivery services in the last few years. This trend has become …

Kindergarten education has a very important role in shaping the foundation of child
development. For parents, see reports on the achievement of children's development at …