How to tame a toxic player? A systematic literature review on intervention systems for toxic behaviors in online video games

M Wijkstra, K Rogers, RL Mandryk… - Proceedings of the …, 2024 - dl.acm.org
Toxic behavior is known to cause harm in online games. Players regularly experience
negative, hateful, or inappropriate behavior. Interventions, such as banning players or chat …

A systematic review of the effects of ai-assisted moderation on individuals and groups

Z Yu, L Otto, D Assenmacher… - Human-Machine …, 2024 - search.informit.org
This review paper provides a conceptualization of AI-assisted content moderation with
various degrees of autonomy and summarizes experimental evidence for how different …

“There's Always a Way to Get Around the Guidelines”: Nonsuicidal Self-Injury and Content Moderation on TikTok

V Lookingbill, K Le - Social Media+ Society, 2024 - journals.sagepub.com
The stigmatized nature of nonsuicidal self-injury may render TikTok, a short-form, video-
sharing social media platform, appealing to individuals who engage in this behavior. Since …

Towards Ethical AI Moderation in Multiplayer Games

LA Sparrow, R Galwey, D Jovic, T Hardwick… - Proceedings of the ACM …, 2024 - dl.acm.org
AI is increasingly being used to moderate player behaviour in online multiplayer games,
working to identify and respond to toxic and problematic conduct with greater efficiency and …

Integrating Content Moderation Systems with Large Language Models

M Franco, O Gaggi, CE Palazzi - ACM Transactions on the Web, 2024 - dl.acm.org
Online Social Networks (OSNs) rely on content moderation systems to ensure platform and
user safety by preventing malicious activities, like the spread of harmful content. However …

[PDF][PDF] Different Sides of Fairness-Evaluations of Fairness of Nextdoor's Content Moderation System

M Katsaros, C Nobo, T Tyler - Work. Pap. https://doi. org/10.31219/osf. io …, 2024 - files.osf.io
Online platforms are increasingly investing significant resources into the systems used to
report and remove unwanted content on the platforms. However, building these systems in …

Incorporating Procedural Fairness in Flag Submissions on Social Media Platforms

Y Shim, S Jhaver - arXiv preprint arXiv:2409.08498, 2024 - arxiv.org
Flagging mechanisms on social media platforms allow users to report inappropriate
posts/accounts for review by content moderators. These reports are pivotal to platforms' …

A Civics-oriented Approach to Understanding Intersectionally Marginalized Users' Experience with Hate Speech Online

A Sultana, D Das, SB Alam, M Shidujaman… - arXiv preprint arXiv …, 2024 - arxiv.org
While content moderation in online platforms marginalizes users in the Global South at
large, users of certain identities are further marginalized. Such users often come from …

Fighting Toxicity Through Positive and Preventative Intervention

M Wijkstra - Companion Proceedings of the 2024 Annual …, 2024 - dl.acm.org
Toxicity is a constantly present issue in online games. Players of these games experience
harassment, flaming, and hate speech. Intervention systems have been used in practice and …

The Informal Labor of Content Creators: Situating Xiaohongshu's Key Opinion Consumers in Relationships to Marketers, Consumer Brands, and the Platform

H Yi, L Xian - arXiv preprint arXiv:2409.08360, 2024 - arxiv.org
This paper critically examines flexible content creation conducted by Key Opinion
Consumers (KOCs) on a prominent social media and e-commerce platform in China …