This article determines the quality factors which improve the satisfaction of logistics services,
and the specific evaluation items that customers value. Moreover, this study verifies the …

Purpose: This study examines the effects of several brand variables on customer satisfaction
and brand loyalty. Research design, data, and methodology: The survey was conducted on …

Purpose: This study aims at investigating consumers' choice in online food purchasing
behavior and the impact on repurchase for fresh food delivery which has recently shown …

Purpose: O2O (Online to Offline) is an internet-based platform. The purpose of this study is to
confirm the effect of service quality of O2O food delivery service on service satisfaction, and …

Purpose: With the emergence of high technology in China, online shopping distribution of
fresh agricultural products have been developing rapidly. This study built a model to …

This research aims to comprehensively understand the determinants influencing customers'
adoption of fresh produce e-commerce services by integrating the expectation-confirmation …

Digital transformation of the healthcare industry is being accelerated due to the evolution of
digital intelligence information technology such as artificial intelligence (AI), Internet of …

La implementación de servicios bancarios digitales ha traído consigo ventajas significativas
para las organizaciones, entre las cuales se destacan la obtención de respuestas …

Purpose: This study aimed to explore the variables that may play a significant role in
inducing Facebook users to use Facebook as online information distribution channels …

Within the rapidly changing online sphere, the significance of online for offline (O4O)
commerce platforms in directing consumer choices is evident. The purpose of this research …