Government chatbots have become increasingly popular as artificial-intelligence-based
tools to improve communication between the government and its citizens. This study …

Digital healthcare has been greatly benefiting the public health system, especially during the
COVID-19 pandemic. In digital healthcare, information communication through the Internet is …

Целью исследования является выработка комплексного подхода к оценке
цифровизации взаимодействия государства и граждан в сфере оказания …

The aims of this study is to find out how the E-Government Development Index (EGDI) affects
the World Governance Index (WGI) in Southeast Asia. The choice of a Southeast Asian …

Securing delight and loyalty in a market with low switching costs | Emerald Insight Books and
journals Case studies Expert Briefings Open Access Publish with us Advanced search Securing …

Given the increase in technology-based services in the public sector, such as the use of web-
based or mobile applications, understanding the levels of customer satisfaction with …

Undoubtedly, the internet has become the most convenient and efficient communication and
service delivery channel adopted by most government agencies, referred to as …

E-governments have provided governments worldwide with the ideal solution for delivering
efficient services through technological means, which is of particular significance in the …

Buku ini membahas berbagai aspek penting dalam dunia bisnis, memberikan pembaca
pemahaman mendalam tentang berbagai konsep dan topik terkait. Bab I: Pengenalan …

Automation and Artificial Intelligence (AI) are continuously advancing decision-making in
public administrations. Research focuses on investigating benefits and challenges of AI …