Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

MUH Uzir, I Jerin, H Al Halbusi, ABA Hamid, ASA Latiff - Heliyon, 2020 - cell.com
Customer is considered as the king in the world of business. The issue of customer
satisfaction in electronics home appliances has received greater attention from academics …

Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19

MUH Uzir, H Al Halbusi, R Lim, I Jerin, ABA Hamid… - Technology in …, 2021 - Elsevier
Abstract The evolution of Artificial Intelligence (AI) has revolutionized many aspects of
human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches …

The Influence of Product Quality, Price Fairness, Brand Image, and Customer Value on Purchase Decision of Toyota Agya Consumers: A Study of Low Cost Green Car

FP Simbolon, ER Handayani… - Binus Business …, 2020 - journal.binus.ac.id
The Influence of Product Quality, Price Fairness, Brand Image, and Customer Value on Purchase
Decision of Toyota Agya Consumers: Page 1 P-ISSN: 2087-1228 E-ISSN: 2476-9053 187 …

Determinants of customer brand loyalty in the retail industry: A comparison between national and private brands in South Korea

S Hwang, M Lee, E Park, AP del Pobil - Journal of Retailing and Consumer …, 2021 - Elsevier
Finding motivations for customer brand loyalty is one of the most popular academic and
practical research fields; in this regard, some scholars have explored motivations in the retail …

Exploring the effects of machine learning literacy interventions on laypeople's reliance on machine learning models

CW Chiang, M Yin - Proceedings of the 27th International Conference on …, 2022 - dl.acm.org
Today, machine learning (ML) technologies have penetrated almost every aspect of
people's lives, yet public understandings of these technologies are often limited. This …

Satisfaction is a function of users of logistics services in e-commerce

N Vasić, M Kilibarda, M Andrejić… - Technology Analysis & …, 2021 - Taylor & Francis
Customer satisfaction in e-commerce directly depends on diverse dimensions of logistics
services. In the market, there is a constant dilemma which logistics service dimensions affect …

Brand authenticity building effect of brand experience and downstream effects

F Murshed, A Dwivedi, T Nayeem - Journal of Product & Brand …, 2023 - emerald.com
Purpose This study aims to demonstrate that brand experiences can influence perceived
brand authenticity, and perceived quality mediates this link. The proposed nomological net …

The influence of promotion, product quality and brand image towards customer purchase decisions of Wardah cosmetic products

WI Lamasi, S Santoso - International Journal of Research in Business …, 2022 - ssbfnet.com
Along with the increasing demand for qualified skincare products these days, there are
many companies in Indonesia that produce facial beauty products that emphasize a good …

Digital menus innovation diffusion and transformation process of consumer behavior

PMC Lin, KL Peng, WCW Au, H Qiu… - Journal of Hospitality and …, 2023 - emerald.com
Purpose This study aims to investigate how different menu types trigger diners' behavioral
intentions in restaurants' innovation diffusion from paper to digital menus …

Understanding consumer impulse buying in livestreaming commerce: The product involvement perspective

X Gong, X Jiang - Frontiers in Psychology, 2023 - frontiersin.org
The rapid development of livestreaming commerce has received widespread attention from
both theoretical and practical circles. However, relatively few studies have been conducted …