This empirical study aims to investigate the impact of different dimensions of franchise
management strategies on franchisee performance in the professional service sector. The …

Service innovation is a critical phenomenon for the service industry. The purpose of this
study is to reveal whether service innovation directly affects employee creativity and their …

Purpose Relationship marketing has emerged as pivotal, aiming to bolster collaboration and
reduce uncertainty for both franchisors and franchisees. However, understanding the …

Purpose This paper aims to investigate the relationship between learning goal orientation,
empowering leadership, participative decision-making and organizational citizen behavior …

Franchise businesses have demonstrated resilience before, through, and after the
circumstances of COVID-19. This can be attributed to the inherent appeal of rapid success …

This study aims to examine the predictors of work in the tourism career post-COVID-19
considering the moderating impact of cultural factors. PLS-SEM is used to analyse data …

This research aims to investigate the influence of individual characteristics on employee
performance and the role of employee commitment as a mediator in the relationship …

Purpose-Despite the importance of franchise operations in the food sector, most studies
have focused on customer experiences. Thus, the current study examines the link between …

This paper summarizes the association between employees' personality traits and their job
performance and satisfaction levels. Comprehending this correlation is crucial for …

Performance is able to provide benefits for the organization in carrying out the goals to be
achieved in the short and long term. The purpose of this research is to scientifically solve the …