[PDF][PDF] INNOVATIONS AND SAFETY IN PASSENGER RAILWAY TRANSPORT-THE TRAVELERS'PERSPECTIVE

J Hernik, R Mazur - Economic and Social Development: Book of …, 2018 - zbw.eu
Rail transport is particularly demanding when it comes to safety of passengers and cargo.
Ensuring adequate security would not be possible without the implementation of various …

TESTING THE NEW PRO-INNOVATIVE SERVICE FOR ENTERPRISES OF MATERIALS PROCESSING INDUSTRY.

S OLKO - Scientific Papers of Silesian University of …, 2023 - search.ebscohost.com
Purpose: The paper presents the process of testing pro-innovative service Monitor of
Innovative Organization Development (MIOD) tailored for enterprises of material processing …

[PDF][PDF] Evaluation of the customer service quality with Servqual method in the chosen company. Pt. 2, Personnel perspective

M Odlanicka-Poczobutt, A Szmal - … Naukowe. Organizacja i …, 2020 - bibliotekanauki.pl
Purpose: The aim of the paper was to measure the quality of customer service from the
perspective of the personnel of the chosen service company using the Servqual method …

[PDF][PDF] Economic and Social Development (Book of Proceedings), 33rd International Scientific Conference on Economic and Social

T Studzieniecki, M Kozina, DS Alilovic - Histoire, 2018 - researchgate.net
The Book is open access and double-blind peer reviewed. Our past Books are indexed and
abstracted by ProQuest, EconBIZ, CPCI (WoS) and EconLit databases and available for …