Recently, online transportation that enables people to freely choose and order transportation
services with their smartphones is growing very rapidly in Indonesia. This study aims to test …

As an intensive travel mode, public transportation is an essential part of a circular economy
construction. Scientific decision-making in a PT development plan is a fundamental …

The aim of the current study was to examine passengers' perceived satisfaction with a
monorail system by determining the factors that dominated their perception. For this study …

Light rail transit (LRT) systems are vital aspects of the worldwide endeavor to achieve
transport sustainability and have been essential in enhancing the economies of urban …

Public bike-sharing systems (BSSs) are an emerging mode of transportation introduced by
municipalities to solve congestion problems in metropolitan areas, especially when …

This study employs the fundamental concept of the American Customer Satisfaction Index
(ACSI) model to explore the factors influencing passengers' satisfaction with monorail …

Multifaceted characteristics of urban travel have an impact on the passengers' overall
satisfaction with the transport system. In this study, we investigate the interrelationships …

This study provides a framework through customer satisfaction surveys performed by the
Directorate of Istanbul Electricity, Tramway and Tunnel Enterprises (IETT) in 2017 with 3350 …

Urban transportation systems are among the key aspects of infrastructure in cities. Greenery
positively influences urban environments and the experience of residents during …

Public transport is regarded as one of the most sustainable modes of commuting that
enhances the socioeconomic development of society. This study examines the factors that …