Current research in risk-aware business process management―overview, comparison, and gap analysis
S Suriadi, B Weiß, A Winkelmann… - … of the Association for …, 2014 - aisel.aisnet.org
The management of risk in business processes has been the subject of active research in
the past few years. Potentially, many benefits can be obtained by integrating the two …
the past few years. Potentially, many benefits can be obtained by integrating the two …
Data plane programmability beyond openflow: Opportunities and challenges for network and service operations and management
WL da Costa Cordeiro, JA Marques… - Journal of Network and …, 2017 - Springer
SDN and OpenFlow reshaped the way we configure forwarding devices and determine
network behavior, by offering an open interface upon which apps like routing, monitoring …
network behavior, by offering an open interface upon which apps like routing, monitoring …
A framework for risk assessment based on analysis of historical information of workflow execution in IT systems
Services provided by modern organizations are usually designed, deployed, and supported
by large-scale IT infrastructures. In order to obtain the best performance out of these …
by large-scale IT infrastructures. In order to obtain the best performance out of these …
Model-based planning for state-related changes to infrastructure and software as a service instances in large data centers
S Hagen, A Kemper - 2010 IEEE 3rd International Conference …, 2010 - ieeexplore.ieee.org
To deliver 3-tier applications as a Service in the Cloud state-related constraints crossing
Infrastructure-and Software as a Service boundaries need to be managed. By automating …
Infrastructure-and Software as a Service boundaries need to be managed. By automating …
Efficient verification of IT change operations or: How we could have prevented Amazon's cloud outage
S Hagen, M Seibold, A Kemper - 2012 IEEE Network …, 2012 - ieeexplore.ieee.org
On April 21st, 2011, a major outage occurred in Amazon's US east coast data center which
led to significant disruptions on customer services. The root cause of the outage was an IT …
led to significant disruptions on customer services. The root cause of the outage was an IT …
Improving reliability in management of cloud computing infrastructure by formal methods
S Kikuchi, K Hiraishi - 2014 IEEE Network Operations and …, 2014 - ieeexplore.ieee.org
Recent studies identify misconfiguration as the most frequent cause for failures in
information systems including cloud computing infrastructure. Therefore, reducing operator …
information systems including cloud computing infrastructure. Therefore, reducing operator …
Improving IT change management processes with automated risk assessment
J Araujo Wickboldt, L Armando Bianchin… - … Management of Systems …, 2009 - Springer
The rational management of IT infrastructures is a goal of modern organizations that aim to
deliver high quality services to their customers in an affordable way. Since changes are …
deliver high quality services to their customers in an affordable way. Since changes are …
A solution for identifying the root cause of problems in it change management
RL dos Santos, JA Wickboldt… - 12th IFIP/IEEE …, 2011 - ieeexplore.ieee.org
The reuse of knowledge acquired by operators to diagnose failures in Information
Technology (IT) infrastructures has potential to decrease the recurrence of failures and …
Technology (IT) infrastructures has potential to decrease the recurrence of failures and …
Facing the unpredictable: Automated adaption of IT change plans for unpredictable management domains
S Hagen, A Kemper - 2010 International Conference on …, 2010 - ieeexplore.ieee.org
Change Management, a core process of the Information Technology Infrastructure Library
(ITIL), is concerned with the management of changes to IT infrastructure and services to …
(ITIL), is concerned with the management of changes to IT infrastructure and services to …
Evaluation of operational vulnerability in cloud service management using model checking
S Kikuchi, T Aoki - 2013 IEEE Seventh International Symposium …, 2013 - ieeexplore.ieee.org
We proposed an evaluation method to determine the vulnerability of services instantiated on
cloud computing infrastructures to improper system management (eg, system structure …
cloud computing infrastructures to improper system management (eg, system structure …