Customer engagement and purchase intention in live-streaming digital marketing platforms: 实时流媒体数字营销平台中的客户参与和购买意向

P Clement Addo, J Fang, AO Asare… - The Service Industries …, 2021 - Taylor & Francis
摘要在社交商务诞生之前, 因为在线渠道缺乏人性化和社会化线索以及客户参与不足等原因
制约了电子商务的发展。 本研究旨在探讨顾客参与直播营销对消费者购买意愿的影响 …

Tourist's engagement in eco-tourism: A review and research agenda

I Paul, G Roy - Journal of Hospitality and Tourism Management, 2023 - Elsevier
This study aims to provide a comprehensive and systematic review of antecedent,
consequence, and intervention factors of tourists' engagement in the ecotourism context …

Customer engagement research in hospitality and tourism: a systematic review

S Chen, X Han, A Bilgihan… - Journal of Hospitality …, 2021 - Taylor & Francis
Based on a systematic literature (SLR) and content analysis, this article offers a critical
review of customer engagement (CE) research in English and Chinese hospitality and …

Co-creative tourism experiences–a conceptual framework and its application to food & wine tourism

M Carvalho, E Kastenholz… - Tourism Recreation …, 2023 - Taylor & Francis
Travel has become a synonym of living memorable and enjoyable experiences. Co-creation
centralizes tourists' role in the creation of value that results from the interaction with other …

Hallmarks and potential pitfalls of customer‐and consumer engagement scales: A systematic review

LD Hollebeek, M Sarstedt, C Menidjel… - Psychology & …, 2023 - Wiley Online Library
Multiple scales measuring a customer's, or consumer's, engagement (CE) with a brand or
specific brand elements (eg, advertising/social media content) have been proposed in the …

The landscape of customer engagement in hospitality and tourism: a systematic review

F Hao - International Journal of Contemporary Hospitality …, 2020 - emerald.com
Purpose This paper aims to deliver a systematic review of customer engagement in
hospitality and tourism by synthesising existing literature, thus presenting a state-of-art …

Can film tourism experience enhance tourist behavioural intentions? The role of tourist engagement

HY Teng - Current Issues in Tourism, 2021 - Taylor & Francis
The development of film and television entertainment and overseas travel has stimulated the
rapid growth of global film tourism. Although film tourism has been the focus of extensive …

Tourism service and digital technologies: A value creation perspective

A Opute, B Irene, G Iwu - African Journal of Hospitality …, 2020 - pureportal.coventry.ac.uk
Tourism service is globally becoming a significant tool for promoting economic growth:
generating immense foreign exchange earnings, combating unemployment and poverty, as …

Customer engagement and employee engagement: Systematic review and future directions

S Chandni, Z Rahman - The Service Industries Journal, 2020 - Taylor & Francis
An extensive literature review and analysis of 74 articles spanning over more than 11 years
and 39 journals has been carried out so as to present the current state of research in the …

Value co-creation in tourism and hospitality: A systematic literature review

TLS Ribeiro, BK Costa, MP Ferreira… - European Management …, 2023 - Elsevier
In this study we organize and analyze the literature on value co-creation in tourism and
hospitality. For this purpose, we conducted a systematic literature review with 298 articles …