I Paul, G Roy - Journal of Hospitality and Tourism Management, 2023 - Elsevier
This study aims to provide a comprehensive and systematic review of antecedent, consequence, and intervention factors of tourists' engagement in the ecotourism context …
S Chen, X Han, A Bilgihan… - Journal of Hospitality …, 2021 - Taylor & Francis
Based on a systematic literature (SLR) and content analysis, this article offers a critical review of customer engagement (CE) research in English and Chinese hospitality and …
M Carvalho, E Kastenholz… - Tourism Recreation …, 2023 - Taylor & Francis
Travel has become a synonym of living memorable and enjoyable experiences. Co-creation centralizes tourists' role in the creation of value that results from the interaction with other …
Multiple scales measuring a customer's, or consumer's, engagement (CE) with a brand or specific brand elements (eg, advertising/social media content) have been proposed in the …
F Hao - International Journal of Contemporary Hospitality …, 2020 - emerald.com
Purpose This paper aims to deliver a systematic review of customer engagement in hospitality and tourism by synthesising existing literature, thus presenting a state-of-art …
HY Teng - Current Issues in Tourism, 2021 - Taylor & Francis
The development of film and television entertainment and overseas travel has stimulated the rapid growth of global film tourism. Although film tourism has been the focus of extensive …
A Opute, B Irene, G Iwu - African Journal of Hospitality …, 2020 - pureportal.coventry.ac.uk
Tourism service is globally becoming a significant tool for promoting economic growth: generating immense foreign exchange earnings, combating unemployment and poverty, as …
S Chandni, Z Rahman - The Service Industries Journal, 2020 - Taylor & Francis
An extensive literature review and analysis of 74 articles spanning over more than 11 years and 39 journals has been carried out so as to present the current state of research in the …
In this study we organize and analyze the literature on value co-creation in tourism and hospitality. For this purpose, we conducted a systematic literature review with 298 articles …