Machine learning techniques for hate speech classification of twitter data: State-of-the-art, future challenges and research directions

FE Ayo, O Folorunso, FT Ibharalu, IA Osinuga - Computer Science Review, 2020 - Elsevier
Twitter is a microblogging tool that allow the creation of big data through short digital
contents. This study provides a survey of machine learning techniques for hate speech …

Fifteen years of social media in emergencies: a retrospective review and future directions for crisis informatics

C Reuter, MA Kaufhold - Journal of contingencies and crisis …, 2018 - Wiley Online Library
Social media has been established in many larger emergencies and crises. This process
has not started just a few years ago, but already 15 years ago in 2001 after the terrorist …

Social media in crisis management: An evaluation and analysis of crisis informatics research

C Reuter, AL Hughes, MA Kaufhold - International Journal of …, 2018 - Taylor & Francis
Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events
has greatly increased and many studies have concentrated on the use of ICT and social …

A probabilistic clustering model for hate speech classification in twitter

FE Ayo, O Folorunso, FT Ibharalu, IA Osinuga… - Expert Systems with …, 2021 - Elsevier
The key challenges for automatic hate-speech classification in Twitter are the lack of generic
architecture, imprecision, threshold settings and fragmentation issues. Most studies used …

[HTML][HTML] Getting through COVID-19 together: Understanding local governments' social media communication

A Górska, D Dobija, G Grossi, Z Staniszewska - Cities, 2022 - Elsevier
This study provides new insights into how local governments (LGs) manage pandemic-
related crisis communication with citizens on their social media (SM) profiles. We analyze …

Online public response to a service failure incident: Implications for crisis communications

L Su, S Stepchenkova, AP Kirilenko - Tourism Management, 2019 - Elsevier
The study examines the online public response to a high visibility incident of service failure
from the crisis communication and image restoration perspectives. A specific incident in a …

Value co-creation andco-production in the interaction between citizens and public administration: A systematic literature review

N Capolupo, G Piscopo, C Annarumma - Kybernetes, 2020 - emerald.com
Purpose The aim of this paper is to address the value co-creation and co-production
theories in public administration (PA) sector, particularly when public administration …

[图书][B] Qualitative research using social media

G Bouvier, J Rasmussen - 2022 - taylorfrancis.com
Do you want to study influencers? Opinions and comments on a set of posts? Look at
collections of photos or videos on Instagram? Qualitative Research Using Social Media …

[图书][B] Information refinement technologies for crisis informatics: user expectations and design principles for social media and mobile apps

MA Kaufhold - 2021 - books.google.com
Marc-André Kaufhold explores user expectations and design implications for the utilization
of new media in crisis management and response. He develops a novel framework for …

Hate speech detection in Twitter using hybrid embeddings and improved cuckoo search-based neural networks

FE Ayo, O Folorunso, FT Ibharalu… - International Journal of …, 2020 - emerald.com
Purpose Hate speech is an expression of intense hatred. Twitter has become a popular
analytical tool for the prediction and monitoring of abusive behaviors. Hate speech detection …