Generative AI and human–robot interaction: implications and future agenda for business, society and ethics

B Obrenovic, X Gu, G Wang, D Godinic, I Jakhongirov - AI & SOCIETY, 2024 - Springer
The revolution of artificial intelligence (AI), particularly generative AI, and its implications for
human–robot interaction (HRI) opened up the debate on crucial regulatory, business …

Social robots as depictions of social agents

HH Clark, K Fischer - Behavioral and Brain Sciences, 2023 - cambridge.org
Social robots serve people as tutors, caretakers, receptionists, companions, and other social
agents. People know that the robots are mechanical artifacts, yet they interact with them as if …

Humanoid robot-assisted interventions among children with diabetes: A systematic scoping review

Y Lau, DGH Chee, XP Chow, SH Wong… - International Journal of …, 2020 - Elsevier
Background Although the humanoid robot is highly engaging for children, whether
humanoid robot-assisted interventions could help in diabetes management is still unclear …

Deep versus superficial anthropomorphism: Exploring their effects on human trust in shared autonomous vehicles

M Wu, N Wang, KF Yuen - Computers in Human Behavior, 2023 - Elsevier
Recently, there is an increasing trend to study the impact of anthropomorphism on human
trust. However, previous research has shown divergent results. In this study, shared …

Perceived robotic server qualities and functions explaining customer loyalty in the theme park context

A Milman, A Tasci, T Zhang - International Journal of Contemporary …, 2020 - emerald.com
Purpose This paper aims to explore theme park visitors' attitudes toward interacting with
robots and investigated the qualities and functions of robotic servers and their influence on …

Brands talking on events? Brand personification in real-time marketing tweets to drive consumer engagement

ENB Harrison, WS Kwon - Journal of Product & Brand Management, 2023 - emerald.com
Purpose This study aims to explore how brands use brand personification techniques in real-
time marketing on social media, particularly Twitter, and examine how these techniques …

Do men have no need for “feminist” artificial intelligence? Agentic and gendered voice assistants in the light of basic psychological needs

L Moradbakhti, S Schreibelmayr, M Mara - Frontiers in psychology, 2022 - frontiersin.org
Artificial Intelligence (AI) is supposed to perform tasks autonomously, make competent
decisions, and interact socially with people. From a psychological perspective, AI can thus …

A study on the influence of service robots' level of anthropomorphism on the willingness of users to follow their recommendations

E Abdi, D Tojib, AK Seong, Y Pamarthi… - Scientific Reports, 2022 - nature.com
Abstract Service robots are increasingly deployed in various industries including tourism. In
spite of extensive research on the user's experience in interaction with these robots, there …

Perceptions of anthropomorphism in a chatbot dialogue: the role of animacy and intelligence

G Laban - Proceedings of the 9th international conference on …, 2021 - dl.acm.org
When interacting with embodied agents, users often rely on a variety of cues from the
agent's embodiment to form perceptions of animacy and intelligence, including its …

Will social distancing in service encounters affect consumers' value perception during the COVID-19 pandemic? The role of servicescape, self-efficacy, and …

Y Feng, J Meng - Journal of Interactive Marketing, 2023 - journals.sagepub.com
This study investigates how physical and psychological distance from one's surroundings
may influence one's perception of connectedness with the servicescape and, ultimately …