Interest in studying information systems discontinuance has been increasing lately, yet there
is no consensus on what it means. To improve the situation, we conduct a comprehensive …

This study employs push-pull-mooring (PPM) framework originated from human migration
literature as the theoretical paradigm to explore the key factors influencing users' switching …

This study adopts the expectancy confirmation theory and regret theory to investigate the
effects of external reference points on repurchase behaviors and explore how customers' …

Switching behaviors of mobile payment application received scarce attention. This study
investigates the key factors influencing the switching behaviors of mobile payment …

As a hybrid revenue model seems better for generating revenue for online content providers
than purely either an advertising revenue model or a pay-for-content model, many online …

Mobile personal cloud storage services (PCSSs) have become increasingly common among
mobile users in recent years. Prior studies largely focused on understanding users' early …

Social networking sites (SNSs) have become increasingly common in recent years, and their
use has become integrated into the daily lives of millions of people across the world …

The post-adoption behaviors of online service users are critical performance factors for
online service providers. To fill an academic gap that persists regarding bloggers' switching …

With the diffusion of cloud services, they are becoming an alternative to traditional
information technology (IT). Despite the importance of cloud services, relatively few studies …

Switching costs and customer satisfaction may differently affect marketing strategy.
Managers would benefit from knowing how different switching costs (financial, procedural …