Purpose This paper aims to identify the determinants of the intention to use mobile banking
services among Islamic Banking customers in Sri Lanka. The study was carried out based …

Purpose The purpose of this paper is to examine the factors that influence the attitude and
behavioral intention towards mobile wallet adoption and to examine the moderating effect of …

The adoption of information and communication technology (ICT) applications for the
development of innovative, sustainable, and smart cities has become a new model for …

Purpose–The purpose of this paper is to review the literature on customer relationship
management (CRM) to obtain a comprehensive framework of mutually exclusive CRM …

Autonomous vehicles (AV) are considered one of the most disruptive technology innovations
due to issues of customers' acceptance based on safety, ethics, etc. Along with the rapid …

Purpose–The purpose of this paper is to provide an insight into the determinants of the
customers' attitude and behavioural intention to use Internet banking services, paying …

In response to concerns about rapid climate change and air pollution, electric vehicles (EVs)
have been diffusing rapidly in some countries since the early 2010s. Many researchers have …

Purpose–Notwithstanding a significant amount of literature on the technology acceptance
model (TAM), past research has overlooked the role consumers' technology readiness (TR) …

Advances in e-learning technologies parallels a general increase in sophistication by
computer users. The use of just one theory or model, such as the technology acceptance …

The use of Internet social network sites has become an international phenomenon. These
websites enable computer-mediated communication between people with common interests …