Determinants of customer-perceived service quality in higher education: the roles of job satisfaction and organizational commitment

AAAH Al-Refaei, HM Ali, AM Aldaba… - International Journal of …, 2024 - emerald.com
Purpose This study aims to examine the constructs of job satisfaction and organizational
commitment (OC) as the determinants of customer-perceived service quality in higher …

Unveiling the role of job involvement as a mediator in the linkage between academics' job satisfaction and service quality

AAA Al-refaei, HBM Ali, A Ateeq, A Ibrahim… - Cogent Business & …, 2024 - Taylor & Francis
The perceptions of employees about their work and organization are influenced by a variety
of attitudes. As a result, the impact of employee attitudes like job involvement (JI) and job …

An empirical investigation of the effect of training and development on organizational commitment in higher education sector

ARB Zumrah, MHA Bahaj, AS Alrefai - Journal of International …, 2021 - papers.ssrn.com
This study aims to empirically investigate the effect of training and development on the
organizational commitment of employees in the context of higher education. The study …

The Effect of Production Process Management on Quality Control in The Iron and Steel Industry in Libya

OI Azouza, KAR Masaud - American Journal of Economics …, 2023 - journals.e-palli.com
Quality is the crucial factor that determines a company's ability to compete in the
marketplace and survive. However, developing production process management is one of …

Empirical analysis of the relationship between project delivery method on project performance in the Yemen construction industry

FMM Nasser, NA Alawi, M Abaidullah… - American Journal of …, 2024 - journals.e-palli.com
This empirical paper analyzed the relationship between project delivery methods on project
performance within the Yemen construction industry (YCI). This research incorporated two …

Matching of the Project Manager's Approach and the Project Delivery System to Achieve Project Success in Yemeni Projects

FMM Nasser, NA Alawi, A Mustaffa, A Yusuf… - European Journal of …, 2024 - ejbmr.org
The goal of this study is to seek answers to whether project managers' approach is
influenced by the project delivery system for achieving project success in Yemeni projects. A …

The Effect of Social Media on Employees' Organizational Commitment in the Communication Sector

MMA Alshami, NAM Alawi - American Journal of Economics …, 2024 - journals.e-palli.com
The aim of this study is to examine the effect of social media on employees' organizational
commitment in the communication sector. It examines the effect of four factors of social …

The Effect of Strategic Planning on Quality Control in The Iron and Steel Industry in Libya

OI Azouza, KAR Masaud - American Journal of Economics …, 2023 - journals.e-palli.com
The present study aims to investigate the phenomenon under examination through a
rigorous academic lens. The determinant of a company's competitive edge and sustainability …

[PDF][PDF] Training and Development and Employee Performance in the Banking Industry: A Study of Selected Branches of United Bank for Africa, Lagos State, Nigeria.

MA Oderinde, IS Adeniyi - ESCAE JOURNAL OF MANAGEMENT AND … - academia.edu
This study examined the relationship between training and development and employee
performance among the selected branches of United Bank for Africa (UBA) under Alimosho …