The last decade of HCI research on children and voice-based conversational agents
Voice-based Conversational Agents (CAs) are increasingly being used by children. Through
a review of 38 research papers, this work maps trends, themes, and methods of empirical …
a review of 38 research papers, this work maps trends, themes, and methods of empirical …
A scoping review of heuristics in videos games research: Definitions, development, application, and operationalisation
A Ozdowska, P Sweetser, M Daiiani - … of the ACM on Human-Computer …, 2023 - dl.acm.org
Heuristics present a cheap and effective way of evaluating usability. However, in video
games, evaluating unique player experiences that are dependent on individual preferences …
games, evaluating unique player experiences that are dependent on individual preferences …
The IBM natural conversation framework: a new paradigm for conversational UX design
User interfaces that take human conversation as their interaction metaphor work
fundamentally differently than those that employ spatial metaphors, such as a desktop or a …
fundamentally differently than those that employ spatial metaphors, such as a desktop or a …
Form to Flow: Exploring Challenges and Roles of Conversational UX Designers in Real-world, Multi-channel Service Environments
J Heo, U Lee - Proceedings of the ACM on Human-Computer …, 2023 - dl.acm.org
Conversational agents are widely used in today's multi-channel service environments.
However, little is known regarding the challenges faced by user experience (UX) designers …
However, little is known regarding the challenges faced by user experience (UX) designers …
Rewriting the script: Adapting text instructions for voice interaction
A Hwang, N Oza, C Callison-Burch… - Proceedings of the 2023 …, 2023 - dl.acm.org
Voice assistants have sharply risen in popularity in recent years, but their use has been
limited mostly to simple applications like music, hands-free search, or control of internet-of …
limited mostly to simple applications like music, hands-free search, or control of internet-of …
Design and Evaluation of Voice User Interfaces: What Should One Consider?
Voice user interfaces (VUI) come in various forms of software or hardware, are controlled by
voice, and can help the user in their daily life. Despite VUIs being readily available on …
voice, and can help the user in their daily life. Despite VUIs being readily available on …
What's The Talk on VUI Guidelines? A Meta-Analysis of Guidelines for Voice User Interface Design
Over the past decade, voice user interface (VUI) design has been steadily growing, along
with a growing VUI presence in consumer markets. However, there is currently a lack of …
with a growing VUI presence in consumer markets. However, there is currently a lack of …
Debiasing strategies for conversational AI: improving privacy and security decision-making
With numerous conversational AI (CAI) systems being deployed in homes, cars, and public
spaces, people are faced with an increasing number of privacy and security decisions. They …
spaces, people are faced with an increasing number of privacy and security decisions. They …
“Voice-First Interfaces in a GUI-First Design World”: Barriers and Opportunities to Supporting VUI Designers On-the-Job
C Murad, H Tasnim, C Munteanu - Proceedings of the 4th Conference …, 2022 - dl.acm.org
Voice user interfaces (VUIs) are currently experiencing rapid growth as commercial devices
like Google Home, Amazon Echo, and Apple Homepod are adopted by users. However, due …
like Google Home, Amazon Echo, and Apple Homepod are adopted by users. However, due …
Challenges and Opportunities for the Design of Smart Speakers
T Long, LB Chilton - arXiv preprint arXiv:2306.05741, 2023 - arxiv.org
Advances in voice technology and voice user interfaces (VUIs)--such as Alexa, Siri, and
Google Home--have opened up the potential for many new types of interaction. However …
Google Home--have opened up the potential for many new types of interaction. However …