Local governments play a critical role in delivering services to the public. Over recent
decades scholars have begun to empirically examine the relationship between the …

We review ninety-two studies of public service performance, and analyse in detail those that
model the impact of management on both administrative and survey measures of …

Performance in public organizations is a key concept that requires clarification. Based on a
conceptual review of research published in 10 public administration journals, this article …

This article brings together resource-based theory and contingency theory to analyze
organizational capability in the public sector. Fuzzy-set qualitative comparative analysis is …

Benefits Realisation Management (BRM) is becoming an increasingly important aspect of
project and programme management. However, commentators have observed that the …

Over the last thirty years, scholars of health care organizations have been searching for
concepts and images to illuminate their underlying, and shifting, modes of organizing …

This paper reports on the effectiveness of the project management and investment
frameworks in the State of Victoria. It finds project management and investment practices …

Grappling with ethical issues is a daily challenge for those working in organizations that
deliver public services. Such services are delivered through an often bewildering range of …

Dunia yang semakin kompleks terjepit di antara disrupsi dan pandemi yang tak kunjung
usai telah membuka (uncover) berbagai fenomena yang perlu ditangkap dan dijelaskan …

How do reputational threats affect agency outputs? We undertake quantitative and
qualitative analyses of reputation and outputs data regarding the fight against welfare fraud …