Defining service innovation: A review and synthesis
Research on service innovation appears in several research disciplines, with important
contributions in marketing, management, and operations research. Although the concept is …
contributions in marketing, management, and operations research. Although the concept is …
Identifying categories of service innovation: A review and synthesis of the literature
Abstract Service innovation acts as society's engine of renewal and provides the necessary
catalyst for the service sector's economic growth. Despite service innovation's importance …
catalyst for the service sector's economic growth. Despite service innovation's importance …
An integrative framework for business model innovation in the tourism industry 旅游业商业模式创新的综合框架
摘要旅游业现在处于不断变化的时代。 COVID-19 大流行病和伴随的负面经济影响对客户行为
产生了重大影响， 并加速了公司创新的需要。 商业模式创新（ BMI） 的概念被证明是一种合适的 …
产生了重大影响， 并加速了公司创新的需要。 商业模式创新（ BMI） 的概念被证明是一种合适的 …
[HTML][HTML] Indicators used to measure service innovation and manufacturing innovation
Innovation can be a source of competitive advantage for companies, either through the
improvement of methods and techniques capable of generating new products or services, or …
improvement of methods and techniques capable of generating new products or services, or …
Product–service innovation and performance: the role of collaborative partnerships and R&D intensity
Treating the intersection of the strategic partnerships, R&D intensity and servitisation
literatures, this study explores empirically whether external collaborative service …
literatures, this study explores empirically whether external collaborative service …
Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance
This paper examines the relationship between open innovation (OI) practices (inbound and
coupled) and innovation performance in service firms. Specifically, it invokes a dynamic …
coupled) and innovation performance in service firms. Specifically, it invokes a dynamic …
Service innovation in product-centric firms: A multidimensional business model perspective
D Kindström, C Kowalkowski - Journal of Business & Industrial …, 2014 - emerald.com
Purpose–This article aims to investigate the nature and characteristics of business model
elements required for successful service innovation. The authors examine which unique …
elements required for successful service innovation. The authors examine which unique …
[图书][B] Knowledge management in organizations: A critical introduction
Knowledge Management in Organizations is the most comprehensive and critical textbook
on the subject. Encompassing a number of perspectives-including organizational behaviour …
on the subject. Encompassing a number of perspectives-including organizational behaviour …
Hospitality innovation strategies: An analysis of success factors and challenges
C Martín-Rios, T Ciobanu - Tourism management, 2019 - Elsevier
Innovation in hospitality has attracted considerable interest, partly because its processes
and activities are so diverse, and partly because its impact on performance is still a puzzle …
and activities are so diverse, and partly because its impact on performance is still a puzzle …
The evolution of service innovation research: a critical review and synthesis
P Carlborg, D Kindström… - The Service Industries …, 2014 - Taylor & Francis
The number of service innovation articles has increased dramatically in the past 25 years.
By reviewing 128 articles published between 1986 and 2010, primarily in leading marketing …
By reviewing 128 articles published between 1986 and 2010, primarily in leading marketing …