Value co-creation in tourism and hospitality: A systematic literature review

TLS Ribeiro, BK Costa, MP Ferreira… - European Management …, 2023 - Elsevier
In this study we organize and analyze the literature on value co-creation in tourism and
hospitality. For this purpose, we conducted a systematic literature review with 298 articles …

Progress on the role of ICTs in establishing destination appeal: Implications for smart tourism destination development

A Mandić, D Garbin Praničević - Journal of hospitality and tourism …, 2019 - emerald.com
Purpose This paper aims to analyse the role of information and communication technologies
(ICTs) in establishing destination appeal and reflect on the implications for smart tourism …

Digitalization, agility, and customer value in tourism

E Hadjielias, M Christofi, P Christou… - … Forecasting and Social …, 2022 - Elsevier
The present study investigates the way strategic agility underpins digitalization and
customer value outcomes in tourism. Drawing on an abductive logic, in-depth interviews …

Service innovativeness and tourism customer outcomes

L Hollebeek, RA Rather - International Journal of Contemporary …, 2019 - emerald.com
Purpose This study aims to develop/test a model that examines the effect of service
innovativeness on customer cocreation, satisfaction, advocacy and behavioral loyalty intent …

Understanding the impact of lifestyle on sustainable consumption behavior: a sharing economy perspective

M Matharu, R Jain, S Kamboj - Management of environmental quality …, 2020 - emerald.com
Purpose The purpose of this study is to investigate the potential determinants of sustainable
consumption behavior. This study describes lifestyle of health and sustainability (LOHAS) …

Co-creative tourism experiences–a conceptual framework and its application to food & wine tourism

M Carvalho, E Kastenholz… - Tourism Recreation …, 2023 - Taylor & Francis
Travel has become a synonym of living memorable and enjoyable experiences. Co-creation
centralizes tourists' role in the creation of value that results from the interaction with other …

Applying uses and gratifications theory to understand customer participation in social media brand communities: Perspective of media technology

S Kamboj - Asia Pacific Journal of Marketing and Logistics, 2020 - emerald.com
Purpose The purpose of this paper is to investigate how various gratifications obtained in the
social media context affect customer participation, and its sequential effect on brand trust …

Examining the factors influencing smartphone apps use at tourism destinations: a UTAUT model perspective

S Kamboj, R Joshi - International Journal of Tourism Cities, 2021 - emerald.com
Purpose Tourists regularly make use of their smartphones while staying at tourist
destinations. Several studies have studied the outcomes of smartphone use at travel …

[HTML][HTML] The role of value innovation capabilities in the influence of market orientation and social capital to improving the performance of central Kalimantan bank in …

UR Christa, IM Wardana, C Dwiatmadja… - Journal of Open …, 2020 - Elsevier
Research in the field of banking business management during a pandemic requires the
cooperation of organizations with the changing business environment. Resources that are …

Developing a research model for mobile wallet adoption and usage

A George, P Sunny - IIM Kozhikode Society & Management …, 2021 - journals.sagepub.com
The scope of the mobile wallet in a 'Cashless India', whose utility has been spurred by the
exponentially growing smartphone technology, is a contemporary topic of deliberation. The …