Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context
M Mohsin Butt, M Aftab - International Journal of Bank Marketing, 2013 - emerald.com
Purpose–The purpose of this paper is to empirically investigate the influence of consumer
attitude towards Halal banking on e‐service quality and e‐satisfaction, in an online Islamic …
attitude towards Halal banking on e‐service quality and e‐satisfaction, in an online Islamic …
Customer's operational risk towards electronic banking products and its mitigation: a covariance-based structural equation modelling approach
The e-banking operations can cause loss or damage to the customers in the form of
processing errors, fraud, or via external events. The purpose of this work is to analyse the …
processing errors, fraud, or via external events. The purpose of this work is to analyse the …
Assessment of non-functional properties for e-services
N Al-Dabous, H Abdulsalam… - Journal of Engineering …, 2018 - kuwaitjournals.org
Non-functional properties (NFPs) for an e-service consist of qualities and features that are
desirable by the service users. Unlike functional properties, which are tangible …
desirable by the service users. Unlike functional properties, which are tangible …
[PDF][PDF] Exploring perceptions of challenges in using Personal Online Banking and its effect on Online Banking Technology diffusion in Bangladesh
F Parveen - 2020 - rke.abertay.ac.uk
Technological progress underpins economic growth. In Asia, this has been particularly
evident in China, India, Malaysia, and Singapore. An important aspect of technological …
evident in China, India, Malaysia, and Singapore. An important aspect of technological …
[PDF][PDF] How Can We Predict and Evaluate E-Learning Service Quality?
MA Shalash - academia.edu
The rapid development of internet has motivated the educational institutions to provide their
services through this electronic channel. With technology revolution, the internet became a …
services through this electronic channel. With technology revolution, the internet became a …
[PDF][PDF] CUSTOMER ORIENTATION, SUPPLEMENTARY SERVICES, DIFFERENTIATION ADVANTAGE, AND ORGANIZATIONAL PERFORAMCE IN THE BANKING …
SMZA Tarabieh, BA Al-alak - AFBE 2012 CONFERENCE PAPERS … - researchgate.net
The current paper attempts to describe the relationship between customer orientation,
supplementary services, differentiation advantage and organizational performance in the …
supplementary services, differentiation advantage and organizational performance in the …