Background Traditional approaches to safety management in health care have focused
primarily on counting errors and understanding how things go wrong. Resilient Health Care …

Following its emergence from the field of resilience engineering in 2012, resilient health
care has grown to underpin a new paradigm of safety that leverages an understanding of …

Study objective Escalation policies are used by emergency departments (EDs) when
responding to an increase in demand (eg, a sudden inflow of patients) or a reduction in …

Abstract Resilient Health Care (RHC) is predicated on the idea that health care systems
constantly adjust to changing circumstances. RHC has become increasingly popular as a …

Background Patient incident reporting systems have been widely used for ensuring safety
and improving quality in care settings in many countries. However, little is known about the …

Abstract Introduction Resilient Healthcare, a field derived from Resilience Engineering,
provides a set of theoretical principles for understanding quality and safety in complex …

Introduction Emergency departments (EDs) are complex systems that have constant
fluctuations in demand, creating mismatches with planned capacity. Despite the complexity …

Introduction In General Medical Practice, pharmacists are being employed to perform tasks
previously undertaken by General Practitioners (GPs). While there is evidence of the benefit …

The relationship between Work-as-Imagined and Work-as-Done has been widely
considered in resilient health care. Many examples of Work-as-Done have been reported …

There is much discussion of the gap between Work-as-Imagined and Work-as-Done in the
health care context, with various authors suggesting closing, or otherwise addressing, this …