The purpose of this paper is to develop a framework for performance indicators to measure
and improve crisis communication preparedness of public authorities. Such an instrument …

After crises have occurred, limitations in crisis management capacity often cause surprise
and frustration. An explanation that frequently recurs in evaluations is a lack of efficient …

Scientists have extensively debated the effectiveness of different emergency response
management models, with a particular focus on the “command and control” versus …

In this article we explore and analyse Swedish Civil Defence Directors' views on
coordination and cooperation in crisis management. The directors work at County …

O ver a decade after S eptember 11, A merican citizens are still asking themselves:'how
much safer are we today?'This question is also pertinent for scholars seeking to understand …

Most disaster responses require manual processing to eliminate errors, which is currently
handled by the government. Although this process ensures quality of the information …

Despite some evidence that the experience of collaboration contributes to its
institutionalization in the crisis management system, the mechanisms behind this process …

The frequency and severity of natural disasters has placed a clear emphasis on the role of
governments in responding to these crises. During the past decade, disaster events have …

In this paper, we attempt to get a better understanding of command and control practices of
incident commanders from D utch fire services (battalion chiefs, BCs) by examining the …

Purpose–This study reports on a survey of experienced emergency management personnel
in Australia and New Zealand to identify the influence of organisational features in perceived …