The use of big data has garnered increasing importance in academic research and managerial practice thanks to the benefits it can produce in terms of innovation. However …
The advent and development of digital technologies have brought about a proliferation of online consumer reviews (OCRs), ie, real-time customers' evaluations of products, services …
Q Wang, W Zhang, J Li, F Mai, Z Ma - Computers in Human Behavior, 2022 - Elsevier
Online reviews are of great importance in supporting the purchasing decision making of online consumers. With the prospering of e-commerce, increasingly fraudulent reviews are …
The rapidly growing interest from both academics and practitioners in the application of big data analytics (BDA) in supply chain management (SCM) has urged the need for review of …
M Nilashi, RA Abumalloh, S Samad, M Alrizq… - Journal of Retailing and …, 2023 - Elsevier
The previous experience of customers is assessed by textual reviews and ratings to reflect their levels of satisfaction with the service or product. Online reviews and ratings have …
R Fildes, S Ma, S Kolassa - International Journal of Forecasting, 2022 - Elsevier
This paper reviews the research literature on forecasting retail demand. We begin by introducing the forecasting problems that retailers face, from the strategic to the operational …
MM Mariani, S Nambisan - Technological Forecasting and Social Change, 2021 - Elsevier
Big data analytics constitute one of the driving forces of the fourth industrial revolution and represent one of the founding pillars of Industry 4.0. They are increasingly leveraged to …
X Li, C Wu, F Mai - Information & Management, 2019 - Elsevier
This research examines the business impact of online reviews. It empirically investigates the influence of numerical and textual reviews on product sales performance. We use a Joint …
A Erdmann, JM Ponzoa - Technological forecasting and social change, 2021 - Elsevier
This research investigates the cost-result relationship of the Inbound Marketing actions used by grocery e-commerce. The analysis is based on the application of the Dorfman and …