Due to the high perceived risk and low switching cost, it is critical to building users' initial
trust in mobile payment in order to facilitate their adoption and usage. The purpose of this …

This paper aims to provide an integrative review of the experiment-based literature on the
antecedents of initial trust in a business-to-consumer (B2C) e-commerce setting. To that end …

This study enhances the existing literature on online trust by integrating the consumers'
product evaluations model and technology adoption model in e-commerce environments. In …

Generational theory posits that generational cohorts develop similar attitudes and beliefs.
Gen Y, Millennials, will become the largest customer segment for hotels worldwide. This …

Purpose The purpose of this paper is to investigate the multidimensional concept of mobile
banking service quality (security/privacy, practicity, design/aesthetics, enjoyment and …

A personal intelligent agent (PIA) is a system that acts intelligently to assist a human using
natural language. Examples include Siri and Alexa. These agents are powerful computer …

The influence of online customer reviews (OCRs) on customers' purchase intention has
recently gained considerable attention, in both academic and business communities …

Purpose–The purpose of this paper is to examine the effect of initial trust on mobile banking
user adoption. Design/methodology/approach–Based on the valid responses collected from …

Due to the high perceived risk, building users' initial trust is crucial to facilitating their
adoption and usage of mobile banking. Drawing on the elaboration likelihood model (ELM) …

Challenges and factors influencing initial trust and behavioral intention to use mobile banking
services in the Philippines | Emerald Insight Books and journals Case studies Expert Briefings …