S Andersson, U Aagerup, L Svensson… - Journal of business & …, 2024 - emerald.com
Purpose This study aims to explore challenges and opportunities in the digitalization of the business-to-business (B2B) customer journey in different buying situations. It also …
While there is a growing body of research on influencer marketing, it focuses almost exclusively on the consumer marketing context, and offers limited insights for business-to …
The study's primary purpose has been to examine the association between Green Digital Transformational Leadership, Green Digital Mindset, and Green Digital Transformation …
Salespeople's responses to change have been extensively examined in the context of sales literature, sales force automation (SFA), customer relationship management (CRM) systems …
H Terho, A Salonen, M Yrjänen - Journal of Business & Industrial …, 2023 - emerald.com
Purpose The purpose of this study is to provide a contextualized understanding of how business-to-business (B2B) firms use the sales development function for efficient and …
Salespeople are increasingly required to navigate an international environment—having international customers or international peers. However, much remains to be learned about …
Purpose This paper aims to explore how business-to-business (B2B) salespeople use social media and emulate value creation strategies used by social media influencers …
Understanding the impact of technology use on the business-to-business (B2B) sales profession has been one of the priorities for scholars for over 20 years. While the extant …
This research investigates the formation of business customer brand engagement and strong customer-firm relationships in a social selling environment. The study was prompted …