Purpose Online food delivery (OFD) has witnessed momentous consumer adoption in the
past few years, and COVID-19, if anything, is only accelerating its growth. This paper …

The COVID-19 pandemic has highlighted the instrumental role of supply chains in delivering
economic, human, and societal value. At the same time, the pandemic has intensified …

Digital business platforms (DBPs) such as eBay, Google, and Uber Technologies have seen
enormous growth; this paper explores their salient characteristics, the role of marketing in …

In the emerging platform economy, blockchain technologies are reshaping the digital
economy. Moreover, disintermediation and decentralization have broken new ground for …

This article utilizes input from service scholars, practitioners, reviews of published literature,
and influential policy documents to identify service research priorities that push the …

Platforms in the peer-to-peer sharing economy | Emerald Insight Books and journals Case
studies Expert Briefings Open Access Publish with us Advanced search Platforms in the …

We examine the value of blockchain for disclosing secondhand product quality in a supply
chain in which contributors consign secondhand products to an online platform that resells …

The sharing economy, a term we use to refer to business models built around on-demand
access to products and services mediated by online platforms that match many small …

With the development of ecommerce and digital technologies, we have witnessed a boom of
platform operations. Amid their strong growth prospects, it is observed that platforms have …

Problem definition: An on-demand service platform relies on independent workers (agents)
who decide how much time, if any, to devote to the platform. Some labor advocates have …