This study addresses the application of the Integer Linear Programming technique for the
patient Appointment Scheduling Problem (ASP). In this research, we propose a Mixed …

This research considers the design of an appointment system (AS) for sequentially
scheduling patients in the presence of stochastic factors (no-show and service time …

The emergence of Industry 4.0 is making production systems more flexible and also more
dynamic. In these settings, schedules often need to be adapted in real-time by dispatching …

Pre-admission testing clinics are care units serving outpatients prior to surgical operation
and performing procedure-specific tests to prepare them. Patients may need multiple tests …

Patient unpunctuality causes perturbations in healthcare operations, compromising
productivity and service quality. In this paper, we propose an approach that mitigates the …

At the end of 2019, the SARS-CoV-2 virus caused an outbreak of COVID-19 disease. The
spread of this once-in-a-century pathogen increases demand for appropriate medical care …

We address a routing and appointment scheduling problem with uncertain service and travel
times arising from home service practice. Specifically, given a set of customers within a …

In the face of an increasingly high-demand environment for outpatients, achieving a balance
between allocation of limited medical resources and patient satisfaction has considerable …

In this paper, we study the construction of a cyclic appointment schedule in an outpatient
department. In particular, we determine the capacity distribution between elective and urgent …

This paper presents two decision problems, a therapy scheduling and a therapy planning
problem, that both arise at psychiatric departments in hospitals. In comparison to other …