Quantitative persona creation (QPC) has tremendous potential, as HCI researchers and
practitioners can leverage user data from online analytics and digital media platforms to …

The mirroring hypothesis predicts that organizational ties within a project, firm, or group of
firms (eg, communication, collocation, employment) will correspond to the technical …

The identification and management of work dependencies is a fundamental challenge in
software development organizations. This paper argues that modularization, the traditional …

Reading reference documentation is an important part of programming with application
programming interfaces (APIs). Reference documentation complements the API by providing …

Data-driven persona development unifies methodologies for creating robust personas from
the behaviors and demographics of user segments. Data-driven personas have gained …

Prior research has shown that customer-reported software faults are often the result of
violated dependencies that are not recognized by developers implementing software. Many …

Software engineering projects are inherently cooperative, requiring many software
engineers to coordinate their efforts to produce a large software system. Integral to this effort …

HCI engages with data science through many topics and themes. Researchers have
addressed biased dataset problems, arguing that bad data can cause innocent software to …

A critical factor in work group coordination, communication has been studied extensively.
Yet, we are missing objective evidence of the relationship between successful coordination …

Purpose–The purpose of this paper is to present a case study from which a framework for
the purposeful building of knowledge communities by means of social media is formulated …