A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century

L Ocampo, V Acedillo, AM Bacunador, CC Balo… - Personnel …, 2018 - emerald.com
Purpose The purpose of this paper is to provide a historical account of organizational
citizenship behavior (OCB) based on the existing literature. Design/methodology/approach …

Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis.

NP Podsakoff, SW Whiting, PM Podsakoff… - Journal of applied …, 2009 - psycnet.apa.org
Although one of the main reasons for the interest in organizational citizenship behaviors
(OCBs) is the potential consequences of these behaviors, no study has been reported that …

[HTML][HTML] The relationship between organizational commitment and organizational citizenship behaviors in the public and private sectors

D Grego-Planer - Sustainability, 2019 - mdpi.com
Organizational Citizenship Behaviors (OCBs) are activities which are voluntary, go beyond
the formal obligations of employees, and significantly affect the efficiency of the entire …

Understanding consumer acceptance of mobile payment services: An empirical analysis

PG Schierz, O Schilke, BW Wirtz - Electronic commerce research and …, 2010 - Elsevier
Mobile technology has become increasingly common in today's everyday life. However,
mobile payment is surprisingly not among the frequently used mobile services, although …

The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective

W Yu, MA Jacobs, WD Salisbury, H Enns - International Journal of …, 2013 - Elsevier
Within the context of supply chain integration this study illuminates the role of customer
satisfaction and associated performance impacts through the lens of organizational learning …

The relationship between workplace spirituality, job satisfaction and organizational citizenship behaviors–an empirical study

S Belwalkar, V Vohra, A Pandey - Social Responsibility Journal, 2018 - emerald.com
Purpose This study aims to investigate the relationships between workplace spirituality, job
satisfaction and organizational citizenship behaviors (OCBs). It examines the relationship …

Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research

PM Podsakoff, SB MacKenzie, JB Paine… - Journal of …, 2000 - journals.sagepub.com
The rapid growth of research on organizational citizenship behaviors (OCBs) has resulted in
some conceptual confusion about the nature of the construct, and made it difficult for all but …

Common method biases in behavioral research: a critical review of the literature and recommended remedies.

PM Podsakoff, SB MacKenzie, JY Lee… - Journal of applied …, 2003 - psycnet.apa.org
Interest in the problem of method biases has a long history in the behavioral sciences.
Despite this, a comprehensive summary of the potential sources of method biases and how …

[图书][B] Organizational citizenship behavior: Its nature, antecedents, and consequences

DW Organ, PM Podsakoff, SB MacKenzie - 2005 - books.google.com
Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines
the vast amount of work that has been done on organizational citizenship behavior (OCB) in …

Impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research

PM Podsakoff, SB MacKenzie - … Citizenship Behavior and …, 2014 - api.taylorfrancis.com
Despite the widespread interest in the topic of organizational citizenship behaviors (OCBs),
little empirical research has tested the fundamental assumption that these forms of behavior …