Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance

JJL Schepers, EJ Nijssen… - International Journal of …, 2016 - Elsevier
Although practitioners and scholars recognize that frontline employees'(FLEs') performance
may improve rather than suffer from role conflict, research has yet to show how firms can …

Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance

J Schepers, EJ Nijssen… - International journal of …, 2016 - dialnet.unirioja.es
Although practitioners and scholars recognize that frontline employees'(FLEs') performance
may improve rather than suffer from role conflict, research has yet to show how firms can …

Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance

JJL Schepers, EJ Nijssen… - … Journal of Research …, 2016 - econpapers.repec.org
Although practitioners and scholars recognize that frontline employees'(FLEs') performance
may improve rather than suffer from role conflict, research has yet to show how firms can …

[引用][C] Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance

JJL Schepers, EJ Nijssen… - International Journal of …, 2016 - cir.nii.ac.jp
Innovation in the frontline: Exploring the relationship between role conflict, ideas for
improvement, and employee service performance | CiNii Research CiNii 国立情報学研究所 学術 …

Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance

JJL Schepers, EJ Nijssen… - International Journal of …, 2016 - ideas.repec.org
Although practitioners and scholars recognize that frontline employees'(FLEs') performance
may improve rather than suffer from role conflict, research has yet to show how firms can …

Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance

JJL Schepers, EJ Nijssen… - International Journal of …, 2016 - research.tue.nl
Although practitioners and scholars recognize that frontline employees'(FLEs') performance
may improve rather than suffer from role conflict, research has yet to show how firms can …

Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance

JJL Schepers, EJ Nijssen… - International Journal of …, 2016 - infona.pl
Although practitioners and scholars recognize that frontline employees'(FLEs') performance
may improve rather than suffer from role conflict, research has yet to show how firms can …

Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance

JJL Schepers, EJ Nijssen… - International Journal of …, 2016 - infona.pl
Although practitioners and scholars recognize that frontline employees'(FLEs') performance
may improve rather than suffer from role conflict, research has yet to show how firms can …