What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis

M Nilashi, RA Abumalloh, A Alghamdi… - Telematics and …, 2021 - Elsevier
The COVID-19 pandemic has caused major global changes both in the areas of healthcare
and economics. This pandemic has led, mainly due to conditions related to confinement, to …
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[HTML][HTML] What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis

M Nilashi, RA Abumalloh, A Alghamdi… - Telematics and …, 2021 - ncbi.nlm.nih.gov
The COVID-19 pandemic has caused major global changes both in the areas of healthcare
and economics. This pandemic has led, mainly due to conditions related to confinement, to …

What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis

M Nilashi, R Abumalloh, A Alghamdi… - Telematics and …, 2021 - ksascholar.dri.sa
The COVID-19 pandemic has caused major global changes both in the areas of healthcare
and economics. This pandemic has led, mainly due to conditions related to confinement, to …

What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis

M Nilashi, RA Abumalloh… - Telematics and …, 2021 - pubmed.ncbi.nlm.nih.gov
The COVID-19 pandemic has caused major global changes both in the areas of healthcare
and economics. This pandemic has led, mainly due to conditions related to confinement, to …

What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis

M Nilashi, RA Abumalloh, A Alghamdi… - 2021 - dl.acm.org
The COVID-19 pandemic has caused major global changes both in the areas of healthcare
and economics. This pandemic has led, mainly due to conditions related to confinement, to …

What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis.

M Nilashi, RA Abumalloh, A Alghamdi… - Telematics and …, 2021 - europepmc.org
The COVID-19 pandemic has caused major global changes both in the areas of healthcare
and economics. This pandemic has led, mainly due to conditions related to confinement, to …