Proxy Virtual Agent for Issue Resolution

CM Trim, G Sivakumar, K Patel… - US Patent App. 16 …, 2020 - Google Patents
Automatically structuring communication with a customer support center is provided. A set of
user interactions with a mobile device is received. An interactive voice response system is …

Proxy Virtual Agent for Issue Resolution

CM Trim, LR Hall, G Sivakumar… - US Patent App. 16 …, 2020 - freepatentsonline.com
Automatically structuring communication with a customer support center is provided. A set of
user interactions with a mobile device is received. An interactive voice response system is …