Measuring the Effectiveness of AI-Enabled Chatbots in Customer Service Using AnyLogic Simulation

X Sun, H Yu, WD Solvang - International Workshop of Advanced …, 2022 - Springer
With the rapid technological advancement and innovation in Industry 4.0/5.0, digitalization
has become the mainstream that transforms the paradigm of many industries, businesses …
被引用次数：5 相关文章

Measuring the Effectiveness of AI-Enabled Chatbots in Customer Service Using AnyLogic Simulation

X Sun - Advanced Manufacturing and Automation XII, 2023 - books.google.com
With the rapid technological advancement and innovation in Industry 4.0/5.0, digitalization
has become the mainstream that transforms the paradigm of many industries, businesses …