Faltering from ethnography to design
JA Hughes, D Randall, D Shapiro - … of the 1992 ACM conference on …, 1992 - dl.acm.org
The aim of this paper is to explore some, ways of linking ethnographic studies of work in
context with the design of CSCW systems. It uses examples from an interdisciplinary …
context with the design of CSCW systems. It uses examples from an interdisciplinary …
[引用][C] Harmonious working and CSCW: Computer technology and air traffic control
RR Harper, JA Hughes, DZ Shapiro - Studies in computer supported …, 1990 - dl.acm.org
Harmonious working and CSCW | Studies in computer supported cooperative work ACM
Digital Library home ACM home Google, Inc. (search) Advanced Search Browse About Sign in …
Digital Library home ACM home Google, Inc. (search) Advanced Search Browse About Sign in …
Moving out from the control room: ethnography in system design
J Hughes, V King, T Rodden, H Andersen - Proceedings of the 1994 …, 1994 - dl.acm.org
Ethnography has gained considerable prominence as a technique for informing CSCW
systems development of the nature of work. Experiences of ethnography reported to date …
systems development of the nature of work. Experiences of ethnography reported to date …
What are workplace studies for?
We have considered the role of workplace studies from the CSCW literature which are
intended to inform system design and implementation. We present a critique of these …
intended to inform system design and implementation. We present a critique of these …
Working with “Constant Interruption” CSCW and the Small Office
M Rouncefield, JA Hughes, T Rodden… - Proceedings of the 1994 …, 1994 - dl.acm.org
Ethnographic studies of CSCW have often seemed to involve the investigation of relatively
large-scale and highly specific systems, consequently ignoring the small office within which …
large-scale and highly specific systems, consequently ignoring the small office within which …
[PDF][PDF] Ethnographically-informed systems design for air traffic control
This paper relates experiences of a project where an ethnographic study of air traffic
controllers is being used to inform the design of the controllers' interface to the flight data …
controllers is being used to inform the design of the controllers' interface to the flight data …
From implementation to design: Tailoring and the emergence of systematization in CSCW
RH Trigg, S Bødker - Proceedings of the 1994 ACM conference on …, 1994 - dl.acm.org
In this paper, we look at how people working in a governmental labor inspection agency
tailor their shared PC environment. Starting with standard off-the-shelf software, the tailors …
tailor their shared PC environment. Starting with standard off-the-shelf software, the tailors …
Designing with ethnography: making work visible
JA Hughes, R Bentley, D Randall - Interacting with computers, 1993 - Elsevier
The paper reviews some aspects of a research project in which ethnographic studies of air
traffic controllers at work were used to inform the design of an electronic flight strip. In …
traffic controllers at work were used to inform the design of an electronic flight strip. In …
The workaday world as a paradigm for CSCW design
TP Moran, RJ Anderson - Proceedings of the 1990 ACM conference on …, 1990 - dl.acm.org
EuroPARC is developing an integrated multi-media environment as an integral part of its
formal and informal working environment. From our initial experiences with this kind of …
formal and informal working environment. From our initial experiences with this kind of …
[PDF][PDF] Tasks-in-interaction: paper and screen based documentation in collaborative activity
Drawing on field studies of three, real world, organisational environments, namely an
architectural practice, a medical centre and the Control Rooms on London LJnderground …
architectural practice, a medical centre and the Control Rooms on London LJnderground …