A spatial machine learning model for analysing customers' lapse behaviour in life insurance

S Hu, A O'Hagan, J Sweeney… - Annals of Actuarial …, 2021 - cambridge.org
Spatial analysis ranges from simple univariate descriptive statistics to complex multivariate
analyses and is typically used to investigate spatial patterns or to identify spatially linked …

Including individual Customer Lifetime Value and competing risks in tree-based lapse management strategies

M Valla, X Milhaud, A Olympio - European Actuarial Journal, 2024 - Springer
A retention strategy based on an enlightened lapse model is a powerful profitability lever for
a life insurer. Some machine learning models are excellent at predicting lapse, but from the …

Applying economic measures to lapse risk management with machine learning approaches

S Loisel, P Piette, CHJ Tsai - ASTIN Bulletin: The Journal of the IAA, 2021 - cambridge.org
Modeling policyholders' lapse behaviors is important to a life insurer, since lapses affect
pricing, reserving, profitability, liquidity, risk management, and the solvency of the insurer. In …

[PDF][PDF] Modeling dynamic policyholder behaviour through machine learning techniques

M Aleandri - Submitted to Scuola de Scienze Statistiche, 2017 - dss.uniroma1.it
In this paper, we focus our attention on the most relevant non-market risk in insurance, that
is, lapse risk. It is basically linked to the behavior of policyholders facing various situations …

What policy features determine life insurance lapse? An analysis of the German market

M Eling, D Kiesenbauer - Journal of Risk and Insurance, 2014 - Wiley Online Library
With the largest data set ever used for this purpose (covering more than 1 million contracts),
we analyze the impact of product and policyholder characteristics on lapse in the life …

A logistic regression approach to estimating customer profit loss due to lapses in insurance

M Guillen, AM Perez, M Alcañiz - Document de Treball No. XREAP, 2011 - papers.ssrn.com
This article focuses on business risk management in the insurance industry. A methodology
for estimating the profit loss caused by each customer in the portfolio due to policy …

A machine learning model for lapse prediction in life insurance contracts

M Azzone, E Barucci, GG Moncayo… - Expert Systems with …, 2022 - Elsevier
Abstract We use the Random Forest methodology to predict the lapse decision of life
insurance contracts by policyholders. The methodology outperforms the logistic model, even …

[PDF][PDF] Mining life insurance data for customer attrition analysis

TO Goonetilleke, HA Caldera - Journal of Industrial and …, 2013 - scholar.archive.org
Customer attrition is an increasingly pressing issue faced by many insurance providers
today. Retaining customers who purchase life insurance policies is an even bigger …

Life insurance lapse behaviour: evidence from China

L Yu, J Cheng, T Lin - The Geneva Papers on Risk and Insurance-Issues …, 2019 - Springer
We investigate determinants of lapse rates in the Chinese life insurance industry using firm-
province level data from 2005 to 2013. We conduct a panel study, exploring significant …

Discovering dynamic adverse behavior of policyholders in the life insurance industry

MR Islam, S Liu, R Biddle, I Razzak, X Wang… - … Forecasting and Social …, 2021 - Elsevier
Adverse selection (AS) is one of the significant causes of market failure worldwide. Analysis
and deep insights into the Australian life insurance market show the existence of adverse …