Sustaining and improving passengers' loyalty has become an effective strategy for the
development of bus priority. Passengers' loyalty towards public transportation could be …

Sustaining passengers' loyalty towards bus service has been regarded as the key to secure
its market share. However, passengers are not homogenous in terms of behavioral loyalty or …

To better sustain passengers' loyalty towards bus service, this paper addressed the
modeling of the public transit loyalty by the use of structural equation model. As a novel …

Understanding passenger loyalty to public transit is important because it is a major
determinant of urban and transport sustainability. An integrated framework to investigate …

Public transit agencies are constantly looking for ways to increase their ridership. While
many studies have attempted to identify the factors affecting new customer attraction, the …

Cities are becoming more and more car-dependent. In tandem, public transit systems are
facing an increasing loss of ridership. In this scenario, researchers have started investigating …

Within a highly motorized context, urban public transit (PT) agencies have been trying to find
effective ways to increase PT ridership, which is important in ridership retention and …

This paper aims to explore the factors influencing passengers' satisfaction toward bus transit
and develop the improvement strategy for the small‐medium city. Data including individual …

Understanding the behavioral intentions of public transit passengers is important, because
customer loyalty is seen as a prime determinant of long-term financial performance. This …

The primary goal of this study is to identify those factors that influence public transportation
(PT) competitiveness through an analysis of current passenger loyalty. To accomplish this …