The role of security, privacy, usability and reputation in the development of online banking

LV Casaló, C Flavián, M Guinalíu - Online information review, 2007 - emerald.com
Purpose–The purpose of this research is to analyse the influence of perceived web site
security and privacy, usability and reputation on consumer trust in the context of online …

Multi-dimensional role of trust in Internet banking adoption

S Yousafzai, J Pallister, G Foxall - The Service Industries Journal, 2009 - Taylor & Francis
Trust has been identified as the key to e-commerce because it is crucial wherever
uncertainty and interdependence exist. The strong association between a high level of trust …

Does privacy and ease of use influence user trust in digital banking applications in Spain and Portugal?

JG Martínez-Navalón, M Fernández-Fernández… - International …, 2023 - Springer
The growth of technology in recent years and the increased use of digital platforms has
boosted e-commerce, where digital banking stands out in this research. The present study …

A model of trust in online relationship banking

A Mukherjee, P Nath - International journal of bank marketing, 2003 - emerald.com
The role of trust encompasses the exchanges and interactions of a retail bank with its
customers on various dimensions of online banking. Specifically lays stress on the bank‐to …

The moderating effect of e-bank structure on French consumers' trust

S Kaabachi, S Ben Mrad, A Fiedler - International Journal of Bank …, 2020 - emerald.com
Purpose The purpose of this paper is to demonstrate how an e-bank's structure (click-and-
mortar bank vs internet-only bank) influences the consumer's evaluation of website quality …

How to improve trust toward electronic banking

F Muñoz‐Leiva, T Luque‐Martínez… - Online Information …, 2010 - emerald.com
Purpose–The purpose of this paper is to contribute to the field of trust research with a focus
on optimising this perception via electronic transactions in the banking industry. Specifically …

Effect of trust on customer acceptance of Internet banking

B Suh, I Han - Electronic Commerce research and applications, 2002 - Elsevier
Two beliefs, ease of use and usefulness, have been considered to be fundamental in
determining the acceptance of various IS in the past decades. These beliefs may not …

Building trust in internet banking: a trustworthiness perspective

PL Yu, MS Balaji, KW Khong - Industrial Management & Data Systems, 2015 - emerald.com
Purpose Based on the trust theory, the purpose of this paper is to empirically examine the
role of trustworthiness and trust in users' intentions to continue using internet banking …

Consumer acceptance of internet banking: the influence of internet trust

S Grabner‐Kräuter, R Faullant - International Journal of bank …, 2008 - emerald.com
Purpose–This study seeks to investigate the role of internet trust as a specific form of
technology trust in the context of internet banking. Furthermore, the integration of propensity …

[HTML][HTML] Understanding the drivers of online trust and intention to buy on a website: An emerging market perspective

Y Jadil, NP Rana, YK Dwivedi - International Journal of Information …, 2022 - Elsevier
In recent years, examining the determinants and outcomes of online trust in emerging online
markets in the North Africa Region has been lacking. Therefore, the purpose of this study is …