Although there is substantial research on learning that occurs before adoption of a new
information system, there is a dearth of research on postimplementation learning when a …

In this paper we describe the results of an empirical study about the information needs of
system administrators. This study is based on an electronic survey with more than 200 …

This paper explores the applicability of traditional innovation adoption and diffusion models
to contingent, authority innovation processes occurring within an organizational context …

What influences encourage and discourage long-term use of an Information System (IS)? In
a longitudinal study over 14 months, we examine use of a Learning Management System in …

Fluency with information technology (IT), defined as “an ability [to use information
technology] to express [oneself] creatively, to reformulate knowledge and to synthesize new …

Purpose–The purpose of this study is to investigate the key factors that facilitate or inhibit
knowledge transfer success from vendors to clients in information systems (IS) outsourcing …

A comparative case study was designed to assess the consequences of implementing a
particular geographic information system (GIS) in two neighboring county government …

Information technology (IT) implementation is a major organizational change event that
substantially disrupts an employee's work environment. We develop a model of technology …

For the last 25 years, organizations have invested heavily in information technology to
support their work processes. In today's organizations, intra-and interorganizational work …

For an organization to gain maximum benefits from a new information system (IS), individual
users in the organization must use it effectively and extensively. To do so, users need to …