Improvisation is necessary when planned decision-making as the main managerial activity
does not fit the conditions the practice provides. In these cases, information technology …

Emergency or crisis management, as is well-attested, is a complex management problem. A
variety of agencies need to collaborate and coordinate in real-time and with an urgency that …

To assess current situation properly is crucial for effective decision-making in crisis
management. However, gathering accurate information from incidence sites and providing …

Crisis management requires stakeholders not only to show strategic, organisational
preparedness for crisis events (eg, by systematising and professionalising coping with …

Responding to crises requires the ability to meet the unforeseen and adapt to new
conditions. The transboundary nature of crises with eg increased interconnectedness …

Common characteristics of crisis situations are ambiguous and unplanned for events. The
need for improvised roles can therefore be an imperative factor for the success of an …

Crisis response is generally acknowledged as a crucial aspect of crisis management. Crisis
response often requires a need to improvise because the circumstances demand …

In this paper we will be discussing how the (semi-) professional actors involved in crisis
management (police, fire-fighters, etc.) and the affected citizens can communicate and …

In this paper, the authors propose a systematization of social software use in crisis
situations, examining different types of cooperation and challenges. The authors discuss …

Increasing ubiquitousness of information and communication technology exerts influence on
crisis and disaster management. New media enable citizens to rapidly self-organise in …