One of the Web 2.0 technologies that has increasingly been adopted and integrated into
governmental agencies is social media (SM), in order to enhance their performance. This …

Millions of people around the globe are daily interacting with each other and with
organizations through social media platforms, which is a very convenient way of …

Government agencies in both developed and developing countries have started using social
media to provide content and services. The aim of this study is to investigate the use of …

Due to the lack of understanding regarding social media-based government, many
practitioners around the globe (particularly those in the developing world) are reluctant or …

Are Greek local governments moving towards e-government 2.0 model? What are the
factors that impact adoption of Web 2.0 tools? What is the effectiveness of these tools in …

Social media has become an integral part of many people's lives around the world. The
main use of this communication channel is to connect with social circles. It is also widely …

Social media platforms have transformed the way the public sectors connects and interacts
with their citizens. Indeed, social media offers various benefits to the public sector. However …

Purpose The purpose of this paper is to identify the contemporary implementation of social
media within the public sector in the Kingdom of Bahrain by reviewing each of the ministry's …

As government agencies are increasingly looking to leverage Social Media (SM) to improve
the quality of government services and engage citizens, they continue to face many …

Social Media has been embraced by government agencies around the world as a tool to
transform interaction with citizens and enhance public participation. The selected …