We present results from a qualitative study examining how professionals living and working
in Nairobi, Kenya regularly use ICT in their everyday lives. There are two contributions of this …

This paper describes findings from the Penceil Project, which aims to explore the
experiences of nonusers and minimal users of ICTs, how nonuse affects their inclusion or …

Understanding the role of ICT for development is at the core of ICT4D research. However,
prevailing research in this field most often focuses on access or readiness of a technology …

For many, an interest in Human-Computer Interaction is equivalent to an interest in usability.
However, using computers is only one way of relating to them, and only one topic from which …

We describe a prevalent mode of information access in low-income communities of the
developing world--intermediated interactions. They enable persons for whom technology is …

Growing and even excessive use of digital technology has unquestionably fuelled demand
for digital devices and online services leading to a wide range of societal and environmental …

The growth and penetration of Internet across developing countries has led to availability of
a plethora of ICT applications. Quite often, potential users of these applications hold varying …

A concept of the user is fundamental to much of the research and practice of information
systems design, development, and evaluation. Usercentered information studies have relied …

When we think of machines that become us, it is easy to think in terms of individuals and
their accoutrements. The material components of gadgets and systems are more obvious …

Technology pervades all aspects of our lives, from online banking and shopping, to
education, travel and entertainment. The proliferation of technology and our dependence on …